PUBLIC SERVICE REFORM

PREVENTATIVE SERVICE MODELS

Local authorities across the UK are under significant pressure to make their resources go further – delivering more with less. If they don’t change soon, more public services will become unsustainable and an increase in S114 notices will be inevitable.

Councils can reap long-term benefits by creating new models for service delivery, whilst also achieving short-term gains by creating efficient new designs of services that offer a coherent and impactful experience for residents.

OUR CLIENTS RECEIVE:

  • A proactive person-centred approach to public service redesign

  • Best-in-class capabilities in relation to the framing and leading of complex change

  • 'Ideal-type' preventative service models which draw on all resources, including those sitting with the community and partners, to keep people well

  • Innovative and inclusive approaches to service delivery, including community platforms, neighbourhood-based models and modern partnership arrangements

  • Data and analytics capabilities that can identify and drive the right areas of focus as well as join the dots between people and place

OUR SERVICES INCLUDE:

  • Initial maturity assessment

  • ‘Discovery’ Case for Change/ Strategic Outline Case

  • ‘Design’ Outline Business Case

  • ‘Delivery’ Full Business Case

  • Detailed operating model design and implementation