PUBLIC SERVICE REFORM
PREVENTATIVE SERVICE MODELS
Local authorities across the UK are under significant pressure to make their resources go further – delivering more with less. If they don’t change soon, more public services will become unsustainable and an increase in S114 notices will be inevitable.
Councils can reap long-term benefits by creating new models for service delivery, whilst also achieving short-term gains by creating efficient new designs of services that offer a coherent and impactful experience for residents.
OUR CLIENTS RECEIVE:
A proactive person-centred approach to public service redesign
Best-in-class capabilities in relation to the framing and leading of complex change
'Ideal-type' preventative service models which draw on all resources, including those sitting with the community and partners, to keep people well
Innovative and inclusive approaches to service delivery, including community platforms, neighbourhood-based models and modern partnership arrangements
Data and analytics capabilities that can identify and drive the right areas of focus as well as join the dots between people and place
OUR SERVICES INCLUDE:
Initial maturity assessment
‘Discovery’ Case for Change/ Strategic Outline Case
‘Design’ Outline Business Case
‘Delivery’ Full Business Case
Detailed operating model design and implementation